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What are the Terms and Conditions?

The Terms & Conditions are a complete and exclusive statement of the agreement between you and COPOCO Community Credit Union regarding your COPOCO Community CU Bill Pay service. The Terms & Conditions document contains information about authorization, liability, and limitation issues when using COPOCO Community CU Bill Pay. In the event of a dispute regarding COPOCO Community CU Bill Pay, you agree to resolve the dispute by looking to the Terms & Conditions document.

The Terms & Conditions document provides details about the following items:

  • Payments that are prohibited.
  • Password and security information.
  • Your liability if unauthorized transfers occur.
  • Errors or questions about your transactions.
  • Situations in which your account information can be disclosed to third parties.
  • Charges assessed based on services provided.
  • Service transactions that are returned.
  • Notification requirements for termination or discontinuation of the service.
  • Types of payments and limitations on billers.
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